Website Privacy Policy

Effective date: 30th June 2026

1. About this policy

Faith Family Early Learning Taree, operated by Faith Family (“we”, “us” or “our”), respects your privacy. This Website Privacy Policy explains how we collect, use, store and disclose personal information collected through the Faith Family Early Learning Taree website. This policy applies to information collected through our website, including enquiries, tour bookings and contact forms. It does not replace our centre’s broader Privacy Policy, which applies to enrolment, attendance, education, health, incident and other operational records.

2. Information we collect

We may collect personal information that you provide to us through our website, including:your name;email address, phone number and other contact details;information you provide when making an enquiry or booking a tour;limited information about your child, such as their age or proposed commencement date, where you choose to provide it;messages, feedback or attachments you send us; andemployment enquiry information, where you submit it through the website.We may also collect technical information when you use our website, including your IP address, browser and device information, pages visited, date and time of access, referring website and cookie information.

3. Why we collect information

We collect and use personal information to:respond to enquiries and tour booking requests;communicate with parents, carers and prospective families;provide information about our early learning services;respond to employment enquiries;operate, maintain, secure and improve our website;understand website usage and performance; andcomply with legal, regulatory and record-keeping requirements.We will only send marketing communications where you have agreed to receive them or where otherwise permitted by law. You may unsubscribe from marketing communications at any time.

4. Children and sensitive information

Our website is intended primarily for parents and carers.Please do not provide sensitive information about a child through a website enquiry form, including medical information, diagnoses, developmental information, custody arrangements or detailed behavioural information. Where this information is needed, we will collect it through our formal enrolment and centre procedures.

5. How we share information

We may disclose personal information to:authorised Faith Family Early Learning staff who need the information to respond to your enquiry;service providers who help us operate our website, forms, communications and technology systems;professional advisers, insurers or regulators where necessary; andgovernment authorities or other parties where required or authorised by law.We do not sell or rent personal information.Our website is hosted through Squarespace. Information submitted through the website may be stored or processed through Squarespace systems and service providers, which may involve overseas locations, including the United States and Ireland.

6. Cookies and website analytics

We use cookies and similar technologies to help our website operate securely, remember preferences and understand how visitors use our website.You can change your browser settings to block or delete cookies. However, this may affect some website functions.Where we use optional analytics or marketing cookies, we will provide information about those cookies through our website cookie notice or banner.

7. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, or as required by law. We then take reasonable steps to securely delete or de-identify it.

8. Access, correction and complaints

You may request access to, or correction of, personal information we hold about you.If you have a privacy question, request or complaint, please contact:

Privacy Contact

Faith Family Early Learning Taree
147a Cowper Street, Taree NSW 2430
Email: admin@faithfamilyearlylearning.com.au
Phone: (02) 6552 7000

We will consider and respond to privacy complaints within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

9. Changes to this policy

We may update this policy from time to time. The current version will always be available on our website and will show its effective date.